Who are we
last updated: September 13, 2019
Our website address is: https://www.beautydistribution.fr/
Beauty Dsitribution, as data controller, within the meaning of art. 13 of the General European Regulation on the Protection of Personal Data 679/2016 (hereinafter the “GDPR”), provides the following information regarding the processing of personal data that You, as the interested party, have communicated to us.
This document explains in complete transparency the rules for implementing the processing of personal data carried out by the company BEAUTY DISTRIBUTION (hereinafter referred to as “BEAUTY DISTRIBUTION”). The protection of personal data and respect for the privacy of its customers are at the heart of BEAUTY DISTRIBUTION’s daily precautions.
BEAUTY DISTRIBUTION, in its capacity as data controller, undertakes through this General Personal Data Protection Policy to:
- Ensure ethical and responsible use of your personal data;
- Comply with the provisions of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, known as the “Informatique et Libertés” law, the standards decreed by the CNIL and Regulation (EU) n°2016 /679 of April 27, 2016, known as “GDPR” from its entry into force on May 25, 2018
- To detail the processing of personal data implemented as part of BEAUTY DISTRIBUTION's daily activities
- To guarantee you an effective exercise of your rights regarding the personal data concerning you.
1. BEAUTY DISTRIBUTION, PROCESSING RESPONSIBLE
The person responsible for the data processing implemented on the site at the url address: https://www.beautydistribution.fr/, is: BEAUTY DISTRIBUTION, Simplified Joint Stock Company, with capital of 1,000 euros, registered in the Trade Register and Companies of LILLE METROPOLE under number 384 970 786, whose head office is located at 6, lot/ Bardinet, Dillon 97200 Fort de France; Web: https://www.beautydistribution.fr/.
2. DATA PROTECTION OFFICER (DPD/DPO) OF BEAUTY DISTRIBUTION
Our missions regarding the protection of your data include the following:
- Ensure compliance with regulations regarding the protection of personal data;
- Keep a register of the treatments implemented by BEAUTY DISTRIBUTION and ensure their compliance;
- Raise awareness among BEAUTY DISTRIBUTION teams;
- To be a specialized and privileged contact with the National Commission for Information Technology and Liberties (CNIL) and people concerned by the processing of personal data;
- To respond to requests from users wishing to exercise their rights concerning their personal data collected by BEAUTY DISTRIBUTION.
You can contact BEAUTY DISTRIBUTION by writing to the following addresses:
- By post: BEAUTY DISTRIBUTION – 6 lot BARDINET 97200 Fort de France
- By email: contact@beautydistribution.fr.
3. COLLECTION POINTS FOR YOUR DATA
On the website www.beautydistribution.fr:
By browsing our website, you may be required to provide us with personal data by completing the required fields on our online forms: creation of a customer account, subscription to our newsletter, customer service (order tracking, request for information, etc.), recruitment forms, etc.
Each form contains complete information relating in particular to your rights, as arising from the Data Protection Act and the GDPR.
We also use your browsing information which is recorded in files called “Cookies” installed on your computer. For more details on these files, we invite you to consult this General Personal Data Protection Policy.
By our customer service:
You can contact our Customer Service:
- By post to the following address: BEAUTY DISTRIBUTION, 6 lot BARDINET 97200 Fort de France
- Via the contact forms on our website www.beautydistribution.fr;
- Via the social network Facebook.
By contacting BEAUTY DISTRIBUTION Customer Service, our agents may ask you to provide a certain amount of personal data concerning you in order to process your requests or complaints.
During competitions:
BEAUTY DISTRIBUTION regularly organizes competitions on social networks (Facebook and Instagram) and on our website. In this context, we may collect your personal data for the organization of competitions, lotteries or any promotional operation, but also, on the basis of your free and informed consent (“opt-in” box), prospecting, loyalty operations, the development of commercial statistics, the transfer, rental or exchange of customer and prospect files.
Via social networks:
BEAUTY DISTRIBUTION offers you the use of social networks to improve commercial relationships and offer you targeted advertising offers on these networks:
- Facebook,
- Instagram,
- Twitter,
- Youtube
The use of social networks to interact with BEAUTY DISTRIBUTION (and including in particular the tools, the “share” buttons of Facebook, Instagram or Twitter) is likely to result in the exchange of data between BEAUTY DISTRIBUTION and these social networks.
BEAUTY DISTRIBUTION invites you to carefully consult the personal data management policies of the various social networks to be aware of the personal data that may be transmitted by them.
If you do not want social networks to collect information about you when browsing the BEAUTY DISTRIBUTION site, we advise you to disconnect from them before consulting the BEAUTY DISTRIBUTION site.
4. PURPOSES OF PROCESSING YOUR DATA
BEAUTY DISTRIBUTION collects and processes your personal data for specific, explicit and legitimate purposes, which are as follows:
On the legal basis of the execution of the contract concluded with BEAUTY DISTRIBUTION:
- Management of your customer account, your shopping cart and your orders,
- Management of deliveries, order tracking, invoicing,
- Provision of accessible Customer Service:
Via the contact forms on our website www.beautydistribution.fr;
Via the social network Facebook.
On the legal basis of your consent
- Sending targeted commercial offers by email, by SMS, on social networks or any other electronic medium,
- Organization of competitions,
- Geolocation,
- Collection of customer reviews and comments on the products or services marketed,
- Deposit of cookies to improve your navigation, personalize content on the site and offer you targeted advertising,
- Sharing your data with business partners,
- Management of customer complaints,
- Processing of applications that you send to BEAUTY DISTRIBUTION in the “Recruitment” tab.
For all of these treatments, you have the possibility to withdraw your consent at any time by sending your request to the DPO of BEAUTY DISTRIBUTION:
- By post: BEAUTY DISTRIBUTION – Data Protection Officer – 6 lot BARDINET 97200 Fort de France
- By email: contact@beautydistribution.fr.
For the purposes of improving the customer experience:
- Satisfaction surveys,
- Management of your opinions and comments on the products or services marketed,
- Audience measurements on the website
- Fight against fraud, particularly during online payment of order(s) and processing of reimbursement requests,
- Statistical analyses.
On the basis of BEAUTY DISTRIBUTION's legal obligation resulting from Regulation (EC) No. 1223/2009 of the European Parliament and of the Council of November 30, 2009 relating to cosmetic products (cosmetic regulation), in particular article 23 and articles L .5131-5, L.5431-8 and R.5131-6 to R.5131-15 of the Public Health Code (CSP): Establishment of a cosmetovigilance sheet. Your personal data is not further processed by NOCIBE in a manner incompatible with the purposes set out above.
5. TRANSMISSION OF YOUR DATA
Your personal data may be transmitted to other recipients, who process your data on their behalf or to our subcontractors who process only on our behalf and according to the instructions of BEAUTY DISTRIBUTION.
The recipients are:
- Our commercial partners (such as brands, marketing and advertising agencies),
- Police or judicial authorities in the context of requisitions, particularly in the fight against fraud.
The subcontractors used by BEAUTY DISTRIBUTION are involved in the following operations:
- Tracking orders and transactions,
- Shipping orders,
- Customer relations and reporting,
- Collection and management of customer reviews,
- Secure payment on the site and the mobile application,
- Personalization of content of mobile sites and applications,
- Fight against fraud,
- Commercial prospecting campaigns,
- Customer loyalty,
- Hosting of data and website,
- Technical maintenance and development operations of the website,
- Cookies and audience measurements,
- Receipt of applications.
6. RIGHT OF ACCESS TO YOUR DATA
Any natural person using the service has the right to exercise their rights of access, rectification, opposition and deletion to the processing of their data in accordance with articles 38 to 40 of the law of January 6, 1978.
Pursuant to Regulation 2016/679 of April 27, 2016, the natural person may exercise their right to limitation of processing, erasure of their data and portability from May 25, 2018.
These rights can be exercised with the company BEAUTY DISTRIBUTION which collected personal data in the following manner:
- By post, by writing to us at the following address:
Beauty distribution – 6 lot BARDINET 97200 Fort de France, indicating your name, first name, address, email and if possible customer reference in order to speed up the processing of your request. - To the DPO by sending your request to the email address: contact@beautydistribution.fr .
The company BEAUTY DISTRIBUTION sends a response within 2 months after exercising the right. This period will be reduced to 1 month from May 25, 2018, the date of entry into application of regulation 2016/679 of April 27, 2016.
Furthermore, the User may formulate directives relating to the conservation, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978. These guidelines may be general or specific.
7. STORAGE OF YOUR DATA
In accordance with article 5e of regulation 2016/679 of April 27, 2016, personal data are only kept in a form allowing identification for a period which does not exceed the duration necessary for the purposes for which they are collected and processed.
As such, personal data is kept by BEAUTY DISTRIBUTION according to precise rules that respect the rights and freedoms of individuals. The retention period will differ depending on whether the people concerned have made a purchase (customer) or not (prospect).
- For prospects: 3 years.
The retention period runs from the last prospecting sending for which the prospect is likely to be interested or from the prospect's last contact. - For customers: 5 years.
The shelf life runs from the last purchase of the item or its last contact with BEAUTY DISTRIBUTION.
The data of any customer who has carried out a transaction dating back more than 5 years will not be kept by BEAUTY DISTRIBUTION.
8. SECURING YOUR DATA
As data controller, the company BEAUTY DISTRIBUTION takes all necessary precautions to preserve the security and confidentiality of the data and in particular, to prevent it from being distorted, damaged, or from unauthorized third parties having access to it.
In accordance with article 35 of law 78-17 of January 6, 1978, subcontractors undertake to respect the security and confidentiality of data.
In accordance with article 32 of regulation 2016/679 of April 27, 2016, BEAUTY DISTRIBUTION undertakes to respect the security and confidentiality of data.
To do this, BEAUTY DISTRIBUTION has defined a strict personal data security policy. This policy makes it possible in particular to:
General rules
- Use data encryption processes to protect any personal data files entering or leaving the BEAUTY DISTRIBUTION information system,
- Secure workstations with unique identifiers and strong passwords,
- Limit the number of employees with access to personal data files (authorizations),
- Ensure that its own subcontractors comply with regulations on personal data,
- Regularly test the information system to verify its high level of security
Bank data
Use of a certified service provider for payments by bank cards
In order to secure payments and deliveries and ensure optimal quality of service, the personal data collected on the site are also processed by BEAUTY DISTRIBUTION to determine the level of fraud risk associated with each order and, if necessary, help to modulate the conditions of execution thereof.
9. COMMERCIAL SOLICITATIONS
BEAUTY DISTRIBUTION uses your contact details to send you targeted advertisements, particularly by email, and undertakes to respect the rules applicable to each prospecting channel.
By email and text message (article L.34-5 of the postal and electronic communications code)
- New customer: Express prior collection of their consent when creating their account (for offers from BEAUTY DISTRIBUTION and its partners)
- Registered customer: Without prior consent for similar products or services already ordered.
In all cases, the Client may object to this prospecting:
– For email, by clicking on the unsubscribe link provided in each email
10. MANAGEMENT OF COOKIES
The term cookie encompasses several technologies allowing navigation tracking or behavioral analysis of the Internet user. These technologies are multiple and constantly evolving. In particular, there are cookies, tags, pixels, Javascript code.
The http cookie, which is currently the most used technology, is a small text file recorded by the browser of your computer, tablet or smartphone and which allows user data to be retained in order to facilitate navigation and enable certain functionalities.
Information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) may be recorded in “Cookies” files placed on your terminal, subject to the choices you have expressed regarding Cookies and that you can edit at any time.
Why does BEAUTY DISTRIBUTION use cookies?
- Either to allow a client to collect browsing data on people visiting its website;
- Either to allow a client to display targeted advertisements on websites visited by Internet users;
Settings
By the website visited
When browsing the websites, you must be able to configure your choices regarding cookies by clicking on the cookie banner. – By navigation software
You can configure your browser software so that cookies are saved on your terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie is likely to be stored on your terminal.
How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,
For Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ,
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,
For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
Refusal of cookies online
BEAUTY DISTRIBUTION may transmit, upon instruction from its customers, information to online targeting platforms in order to display targeted advertisements to individuals.
You have the possibility to oppose the deposit of cookies by accessing the website
http://www.youronlinechoices.com/fr/controler-ses-cookies/ .
For more information regarding cookies, you can consult the CNIL website:
https://www.cnil.fr/fr/site-web-cookies-et-autre-traceurs